We usually ship the product within 2 working days after receiving the order and try and deliver them within a week.
Santiniketanonline.com has a friendly return and refund policy to ensure your online purchase is free of stress. We do not consider a product to be sold till the product is received by you and you are happy with it. We will ensure that the products are delivered in excellent condition and in the fastest time possible.
Return, Refund and Cancellation Policy
Since we are not perfect so even after our hard try there might be things which may not hold up to your expectations, so you have the option to return or exchange items purchased on Santiniketanonline.com.
We allow easy return & refunds for :
- 1) Products which are received in Damaged/Defective/Broken conditions.
- 2) Products which do not match with the photo or details given in the site.
Products must be returned in the original condition as they were received in along with the bill. In any condition the dispute must be registered with the seller within three days of product delivery and it should be returned within 7days (even if the buyer is going for self-shipping). Please contact us @9123657115 or at firstname.lastname@example.org along with the photos of defect/damage/mismatch within 3 days.
In case you want a refund (cases other than exchange of products) please give details of your bank account for quick service from our end.
After placing the order customer can cancel the order within 1 hour if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days. Products can be returned within 24 hours from the day of delivery.